spun-shop.com

FAQ (Frequently Asked Questions):

Who can have and who can benefit from this Transactional Website?

• It can be for anyone who is selling anything,
or for anyone who would like to start selling anything!

• For a company who do not presently have a Transactional Website.
• For a company who's transactional website is old, not good enough, not working well, too rigid and have no options, or is too difficult and too costly to maintain and update.

• For retailers, selling your products to the end-users.
• For wholesalers, selling your products to your distributors.
• For both, selling to end-users and to distributors at the same time!

• For a local company, for example, that would benefit from selling to a bigger market, either to the whole state, country or even the world!

• For a company, for example, that would like to make its ordering system more effective and simple , on the Internet.

• For a company that already tries to sell on the Internet, but no one is buying because its website is poorly done, not convenient for the customers to find the products they want, or the checkout and payment procedures are too complicated, there is not enough payment possibilities, etc.

• For companies who are already selling on the Internet, but who are paying too much for maintaining and updating their transactional websites.

It could even be for:
• A pizzeria wanting to accept orders online.
• Or someone making an online boot car sale!

All you need is something to sell!

I already have a website. Can I use your Transactional Website?

Of course! Our Transactional Website goes perfectly well with an existing website.
You will only need to add a link on your website, pointing towards your new Transactional Website.

Your Transactional Website can also be put in a frame, as being just another section of your actual website.

Our Transactional Website is already fully complete and independent on its own, it doesn't need anything else. But it can go along very well with an existing website , as if it was the Transactional section of the other website.

I (or my company) do not presently have a website and I (we) would like one. Can you help me?

Yes! Apart from the Transactional Website, we also are offering Web Design and Website Creation, but in a very special way... Please contact us for more information.

Ok, let’s say I take your Transactional Website and you configure it for me.
What will I have to do then?

After we configure your Transactional Website to suit your needs, you will have to enter your Products and their information (Description, Price, Quantity, the picture, etc).

Don’t worry, that’s very easy to do! You will then be in full control of your Transactional Website!
(And we will always be there to help and to support you.)

What do I need? What are the requirements to have a Transactional Website?

All you need is:

Something to sell!
Some access to the Internet (obviously!)
Some basic computer knowledge - No need to be a Pro: If you can send an email, you can manage your Transactional Website!
Pictures or images of your products, if needed - Taken with a digital camera, scanned from real photos or taken from the manufacturers’ website, etc.

Where (at which URL) will be my Transactional Website? Can I choose the URL?

The address (URL) to reach your free Transactional Website will be: http://www.thenameyouchoose.spun-shop.com
eg: http://www.akash.spun-shop.com

Can I have a domain name instead of a sub-domain name?
(eg http://www.mydomainname.com)

Yes you can have your own domain name! (eg http://www.mydomainname.com) There is an annual fee of 20$CAD for the registration of a domain name.

So the address (URL) to reach your free Transactional Website would be: http://www.thenameyouchoose.com

But, don’t forget, if you have more than 5000$ of sales per month, you automatically get your own domain name, your separate web hosting account, a dedicated IP address and a SSL Certificate, all this free of charge!(*)

(*) Iif you had 12 consecutive months with 5000$ or more of total monthly sales (including taxes).

I already have my domain name registered. Can I use it?

Of course! We will simply transfer your domain name through our registrars. The normal annual fee of 20$CAD per domain name will apply (which is cheaper than most of the big registrars on the Internet anyways!).

Can I host my Transactional Website elsewhere, or even myself?

Unfortunately not. That would be way too complicated for us, and not so reliable. Would you ask your surgeon to operate you elsewhere than at his hospital, at another nice place you know, or even in your basement? :)

How much space do I get with my free Transactional Website?

With your free Transactional Website, you get:

	• 100 Mb of web space (for your pictures, and the files of your Transactional Website)
	• 1 Gb of bandwidth per month
	• 5 POP3 email accounts (with webmail interface)
	• 10 email alias (forwarders)

How do we pay you? Do you take your fee on every transaction and send me the balance?

No, we trust you more than that! Every month, we calculate the amount to be paid spun-shop.com, based on a percentage of the total monthly sales of your Transactional Website, and we send you an invoice, that you can be paid by Paypal. Simple, easy, straightforward!

All the amounts are converted into Canadian Dollars (CAD), and the invoice is issued in Canadian Dollars. Don’t worry, you can pay us directly in Canadian Dollars with Paypal, you don’t need another bank account or anything complicated!

Ok, I understand I pay a commission on what I sell. How much is it actually?

The commission varies between 1% and 8% of the total monthly sales of your Transactional Website.

Click here for the detailed rates.

And what about security? Is this Transactional Website secure?

As secure as “secure” can be! Banks, despite their teams of computer security specialists and their massive security budget, sometimes get hacked. (Yes, it happens!)
If someone really really wants to break in (and if this person is knowledgeable enough, which then limits this case to practically zero), he might succeed. (Have you ever seen the movie Mission Impossible?)

But, back in our normal world, with not many billion dollars in our accounts and no secret agent keeping the Secret for Dominating the World in his email account:

Yes this Transactional Website is totally and completely secure. We use the highest and wisest security measures available, including a strong 128 bits (and up to 256 bits) SSL Security Certificates, the industry standard, from renowned issuers, to protect the transactions and the privacy of your customers, as well as your own operations.

Our web servers are enclosed in tightly guarded server rooms, with 24 hours security service, fully protected against power fluctuations and backed by powerful generators.

We have a redundant and reliable Internet connection, serving the entire World incredibly well.

(Someone recently told us that he was able to access our Transactional Websites from a tiny little Internet café in a remote village in the Indian Himalayas. From where he was, he was not able to connect to nearly all the sites he tried (including Hotmail and Yahoo!), but he didn’t have a problem to connect to our Transactional Websites!)

Why are you giving a free Transactional Website?

We, SPUN inc, have been involved in Web Hosting and Web Design for a long time, and we were searching for other ways to use the fabulous interconnectedness that Internet brings. Already having the Web Hosting capabilities as well as a very strong and powerful Transactional Website program, we searched for what we could sell on the Internet to make our fortune and assure our future. But then, if we start selling some products on the Internet, we would have to deal with the manufacturing of our products, the quality testing of our products, the marketing & advertising, the shipping & storage, the warranties & returns, etc, etc...

Hey we are a computer service company, THAT is our expertise!

Then, the genius idea came: Why not help others sell on the Internet? All the technical stuff is often too complicated, very scary or simply not accessible to most people or companies. And that’s exactly where our strength is!

So here we go!

And since we really want to help you sell your products and not sell you another product, we decided to make our money only when you will make some money...

We are not there to take some money from you and then leave you alone with your trouble and questions! We are your allies, we are here to help you get the best possible Transactional Website, and to make it perform as well as possible!

Quite often, we are implementing new and useful options and features before you even asked for!

We are not aiming at becoming the world’s biggest transactional website company, just a good, strong and reliable computer service company that serves its clients well. That’s our mission.
(But if it happens that we become the world’s biggest company, no problem, we’ll invite you all for a one week “business” seminar in the Bahamas, to thank you for you support.... :) )

Do you have a Referral Program?

Yes, we do! Please click here for more information about our Referral Program.

What are all the other little details that I should know?

Click here to see all the other details about this Transactional Website.

Ok, I want it! How to get my Transactional Website?

Simply fill in this Application Form.

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